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Ep 115: Effective tips for communication in AirBnB | Greg Rice
04:48 – If you want to take those relationships to the next level and achieve something together, you have to look at how you can add value to them and not just how you can take something from them. It can’t be about you, it has to be about how you can give them.
09:51 – Kyle said that the number one thing they have in control in their business is communicating expectations with their guest on what they can expect from them and what they need to expect from their guests.
11:20 – A third company came out with this SmartBnb which automates the entire process of communication in your business.
17:52 – You have to be able to communicate very effectively your intentions, and their expectations and your expectations of how you’re going to treat their property.
18:42 – Having the experience and knowing all these different ways to get into airbnb, those are the best ways to get a property that you don’t even know.
21:41 – Kyle said that the key for effective negotiation is to make a win-win situation for everyone.
23:44 – Negotiation is about relationships but is also understanding your numbers and you can’t get emotionally involved just because you like the house, Kyle said.
26:03 – Sometimes all you need is somebody to say “yes” and go to that line of direction. Other people see your skills a lot brighter than you do.
28:04 – When you can paint a vision for someone that they haven’t seen yet, you are really giving them an opportunity to look at something in a way which they’ve never seen before and that can be life changing.
29:17 – When you can listen and you can understand, and when people feel like they understood, then you can really create a lot of trust. That’s what communication and relationships are built around of trust.
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